No Bad Reviews: Restaurant Cleanliness Makes the Dining Experience

You’ve built your menu, trained your staff, and created a great guest experience. But one dirty review—about a sticky table or an unclean restroom—can undo all that work.

Restaurants today are judged as much by the cleanliness of their restrooms as by the flavor of their dishes. Guests make judgments before they ever taste your food, and once those impressions go online, they can define your reputation.

According to the Jolt Restaurant Cleanliness Report¹, 75% of diners say they won’t visit a restaurant with negative reviews about cleanliness. And that’s why BradyPLUS developed the Essential 8 Program, a consultative facility assessment that helps operators strengthen their brand, protect guests, and improve day-to-day performance through smarter cleaning, safer processes, and consistent results

 

Restaurant Cleanliness Is Your First Impression – Make it Last

Guests notice more than the menu. Floors, tables, restrooms, and prep areas all send signals about quality, safety, and trust. The data backs it up: 66% of diners say they won’t return to a restaurant with poor hygiene¹.

But keeping every corner spotless is easier said than done. Between labor shortages, product confusion, and rising costs, restaurant teams need a system that works. 

That’s what makes the Essential 8 program different. It’s more than a product list; it’s a strategy for how to improve restaurant operations through consistency, training, and the right mix of products and processes.

From Reactive Cleaning to Reliable Systems

The Essential 8 identifies and strengthens the eight critical functions every foodservice operation depends on: Receiving, Storage, Preparation, Cooking, Holding, Service, Safety, and Sanitation.

This framework helps you move from reactive cleaning to proactive protection, ensuring your team knows exactly what to do, when to do it, and which restaurant cleaning supplies deliver the best results.

Whether it’s reducing cross-contamination in prep, improving back-of-house efficiency, or creating a safer dining experience, the Essential 8 brings structure to the chaos of daily operations.

How the Essential 8 Works

1. Discovery

A BradyPLUS expert walks your facility and performs a complimentary Essential 8 assessment to identify risks, inefficiencies, and opportunities.

2. Product

Together, we select the right restaurant cleaning supplies and food safety solutions—tailored to your operation size, menu, and traffic flow.

3. Processes

We develop best practices, hands-on training, and a restaurant cleaning checklist that your team can follow with confidence.

4. Procurement

BradyPLUS helps you simplify purchasing and reduce SKU clutter, saving time and improving consistency across all locations.

5. Results

The outcome? A cleaner, safer, and more sustainable operation that guests notice and review positively.

Why Cleanliness Drives Performance

Restaurants that prioritize hygiene don’t just protect their guests; they also protect their profits. Cleaner spaces mean stronger first impressions, smoother inspections, and better staff morale.

When you get cleanliness right, everything else follows.

Turn Clean into Confidence

The bottom line: Your guests shouldn’t notice your cleaning routine. They should simply feel confident and comfortable.

With BradyPLUS and the Essential 8 program, you’ll have the framework, expertise, and tools to deliver that experience every day.

Ready to stop losing customers to dirty reviews? ➡️ Book your complimentary Essential 8 Assessment.

Source

1. Jolt - Restaurant Cleanliness Statistics